Common pitfalls in measuring with KPIs

The tendency among organizations to continually add new performance metrics without retiring old ones is ultimately self-defeating. How many metrics should you have, how often should the data be refreshed, and how can you avoid conflicting metrics?

“How to Create Effective Metrics” of Performance Dashboards: Measuring, Monitoring, and Managing Your Business (0-471-72417-3, October 2005)

During the selection of a set of KPI’s, remember the following golden rules to avoid the most common pitfalls:

Articles will be published on each of these pitfalls, soon.

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