Customer satisfaction of top 10% of customers

  All Private Industries, Customer, Marketing
Definition:
Average customer satisfaction specific for the top 10% of customers. Top 10 needs to be defined (eg. sales, profit)

Calculation:
Average of scores

This KPI is measured as: Number (amount Of Units, Rating, Etc)

Interpretation of results: Higher Is Better

Strategic objective:
Increase profitability

Rate this post to help others!

Average rating 0 / 5. Vote count: 0

We are sorry that this post was not useful for you!

Let us improve this post!

Tell us how we can improve this post?

, ,