Service expenses
Definition:
Costs of services that has been given to a certain customer or a section of customers.
Calculation:
Sum of specified costs
This KPI is measured as: Financial Value (e.g. €, $)
Interpretation of results: Lower Is Better
Strategic objective:
Efficient operations
Costs of services that has been given to a certain customer or a section of customers.
Calculation:
Sum of specified costs
This KPI is measured as: Financial Value (e.g. €, $)
Interpretation of results: Lower Is Better
Strategic objective:
Efficient operations
