Tag Archives: charity

Volunteer retention rate

Definition:
Percentage of volunteers that stay for a predefined period or longer

Calculation:
(Volunteers that stay for at least the predefined period / total number of volunteers) x 100%

This KPI is measured as: Percentage (%)

Interpretation of results: Higher Is Better

Strategic objective:
Efficient operations

Volunteer recruitment

Definition:
Number of volunteers that was recruited during a certain period

Calculation:
Number of recruited volunteers

This KPI is measured as: Number (amount Of Units, Rating, Etc)

Interpretation of results: Higher Is Better

Strategic objective:
Efficient operations