Tag Archives: employees

Satisfaction with a balanced working and nonworking life

Definition:
Measure of the satisfaction of employees with the work-life balance. Can be measured by staff surveys.

Calculation:
Average of scores

This KPI is measured as: Number (amount Of Units, Rating, Etc)

Interpretation of results: Higher Is Better

Strategic objective:
Efficient operations

Number of recognition events to staff

Definition:
The frequency of recognition to staff: awards, financial bonuses for a specific tast, etc.

Calculation:
Amount of recognition events

This KPI is measured as: Number (amount Of Units, Rating, Etc)

Interpretation of results: Depends On The Goals

Strategic objective:
Happy employees make happy customers, which make happy shareholders

Number of potential recruits that come from employee referrals

Definition:
number of potential employees that have been guided to an application by a current employee. This can be a measure of happy employees and the quality of recruits can be higher.

Calculation:
Sum of the potential employees from employee referrals.

This KPI is measured as: Number (amount Of Units, Rating, Etc)

Interpretation of results: Higher Is Better

Strategic objective:
Happy employees make happy customers, which make happy shareholders