Tag Archives: turnover
Staff turnover
Definition:
Turnover of staff, depending on the predefined type of turnover: resignations, end of contract, temporary staff, terminations, etc.
Calculation:
Sum of turnover per type
This KPI is measured as: Number (amount Of Units, Rating, Etc)
Interpretation of results: Depends On The Goals
Strategic objective:
Happy employees make happy customers, which make happy shareholders
Turnover of staff, depending on the predefined type of turnover: resignations, end of contract, temporary staff, terminations, etc.
Calculation:
Sum of turnover per type
This KPI is measured as: Number (amount Of Units, Rating, Etc)
Interpretation of results: Depends On The Goals
Strategic objective:
Happy employees make happy customers, which make happy shareholders
Market share
Definition:
Proportion of business in a given market; part of turnover of the company compared to the turnover in the whole market.
Calculation:
(Turnover of the company within a specific market / Total turnover within that market) * 100%
This KPI is measured as: Percentage (%)
Interpretation of results: Higher Is Better
Strategic objective:
Increase profitability
Proportion of business in a given market; part of turnover of the company compared to the turnover in the whole market.
Calculation:
(Turnover of the company within a specific market / Total turnover within that market) * 100%
This KPI is measured as: Percentage (%)
Interpretation of results: Higher Is Better
Strategic objective:
Increase profitability
Employee turnover
Definition:
Extent to which employees leave the organization. Employee turnover indicates the level of satisfaction and motivation and the market position of the organization.
Calculation:
Number of employees that left the organization / Total number of employees
This KPI is measured as: Percentage (%)
Interpretation of results: Lower Is Better
Strategic objective:
Happy employees make happy customers, which make happy shareholders; Rentention of employees
Extent to which employees leave the organization. Employee turnover indicates the level of satisfaction and motivation and the market position of the organization.
Calculation:
Number of employees that left the organization / Total number of employees
This KPI is measured as: Percentage (%)
Interpretation of results: Lower Is Better
Strategic objective:
Happy employees make happy customers, which make happy shareholders; Rentention of employees
